As a business owner, knowing how to maximize user engagement to drive sales is a key part of a successful marketing strategy. At NUVEW, we work with business to implement various tools and practices to maximize user engagement. Here are some basics that you can start incorporating today–
What Is User Engagement?
Customer engagement, or user engagement, refers to a measurement of a user’s interaction with a product or service, typically through a website. User engagement is an important metric, because more positive engagement–and more engagement–is associated with a higher conversion rate, and therefore more sales. If a user isn’t positively engaged with your product or your service (again, via your website), then you can be nearly certain that they won’t become a sale. In addition to just getting more sales, user engagement also increases customer loyalty, builds brand recognition, and promotes familiarity.
Tips for Maximizing User Engagement
Fortunately, there are a few easy things that you can start doing right now to maximize user engagement and improve your conversion rate. Some things to try include:
- Ask for opinions. Perhaps the easiest way to increase engagement is simply to ask users and visitors to your site questions. For example, at the end of this article, an engagement question could read, “What strategies has your business implemented that have improved user engagement?” If you ask questions that are controversial and that will drive conversation, this can be an even more effective tactic.
- Reward engaged users. Another strategy for maximizing user engagement is to reward customers when they engage with your company in a certain way. For example, if someone signs up for your email list, reward them with access to a special discount or product that you’re not offering for those who don’t sign up for the email list. How you reward a user can be as basic or as complex as you want it to be.
- Know your audience. Everyone has seen a comedy routine where the performer just isn’t connecting with–nor engaging–the audience. Often times, this disconnect comes from a lack of research; if you don’t know what your audience wants, it can be impossible to connect with them. Do your research and identify your target audience and their needs. Then, create content that is designed for them. This is one of the most organic and effective ways to enhance user engagement and experience.
Improve Your Website
Finally, know that even if you have the best product in the world, if you don’t have a great website–it’s slow to load, challenging to navigate, and overwhelming–you won’t be able to engage your users. At NUVEW, we are here to help. Call us today to learn more about our website design and content marketing services, or send us a message directly.
If you want to be competitive in 2019, your company has to have a website and that website must be governed by an effective content marketing strategy. Unfortunately, too many business owners think that putting up a website and keeping a blog is enough; however, a successful content marketing strategy is much more multifaceted than that and often takes the help of a professional to perfect. If you’re looking for ways to improve your content marketing approach, our team at NUVEW can help. Some of the most basic elements that we believe are critical to a thriving content marketing plan include–
Define Target Market
Before you even start designing your website, and certainly before you put any content on it, you must define your target market. Essentially, this is the process of identifying who your potential customer is, including how old they are, where they live, their gender, their income level or profession, their socioeconomic status, and even their likes and dislikes. Until you truly understand your target customer, you cannot create a marketing strategy that is designed to attract that customer.
Content Is King, and Consistency is Queen
Sure, the saying that “content is king” may be a little dated, but it’s just as true in 2019 as it’s ever been. The idea behind this phrase is that the content that you post on your website will (hopefully) make a significant impression on your customer, and therefore the content that you post must be engaging, informative, authoritative, and original. And not only that, but you must post consistently. This means that your website cannot have the same content on it for too long, or go for too many days without an update.
Your Brand Must Tell a Story
You’ve already identified your target customer; now it’s time to figure out your message and what exactly it is you have to say and offer. Remember that it’s not just about focusing on the how of your product or service, but the why. Why is your company unique? Why should a customer choose you over the other guy?
The why behind your brand needs to be told through a story, and your brand’s story needs to be reiterated in every piece of content that you post, whether that’s a blog on your website, a blurb on social media, or the background image on one of your landing pages.
NUVEW Can Help
The above are just a few of the most basics elements of a successful content marketing strategy, but the list above is by no means inclusive. At NUVEW, we have a team of content marketing specialists who are passionate about helping businesses like yours grow. Call us today to learn more about our website design and marketing services, or send us a message at your convenience.
Every year, search engine optimization (SEO) specialists like to make predictions about how SEO practices will change and evolve over the coming 12 months. Indeed, for the year 2018, some of the top SEO predictions included that Google would remain the top referrer of website traffic (which it did); that Amazon’s web search volume would increase dramatically; and that Twitter would not only remain independent but would also continue as the most “valuable and popular network for publishers and influencers.”
Now that 2018 is coming to a close, what can we expect for SEO in 2019? Here are some predictions that our team–and other SEO specialists throughout the industry–are making:
Voice Search Will Increase
Most people who have a cell phone or an artificial intelligence device (like Amazon Alexa) within their home or place of work are already familiar with using voice commands to get things done. And in 2019, the use of voice, and specifically, voice search, is expected to increase.
This is significant because voice requests are distinct from normal queries, which may mean that current keywords practices may require adjustment.
Mobile-Friendliness Will Become Even More Important
Today, if a website isn’t mobile-friendly, it is missing out on a valuable opportunity to connect with customers. In fact, in 2016, mobile searches already comprised more than 50 percent of search queries, and data holds that mobile searches have increased by about 80 percent in the last two years. The number is expected to increase in 2019 – for businesses that don’t already have mobile-friendly websites, it would serve them well to develop those as soon as possible.
User Experience Will Affect Ranking
According to SEO specialist Chris Brantner, who serves as the SEO director at SleepZoo, user experience (UX) will have a more pressing effect on website ranking in 2019 than it has had in previous years. This is a result of Google’s push for more personalized search results, which in turn means that websites will have to do a better job keeping users on their site – enhancing the user experience is one of the best ways to do so. If your site is slow, your content isn’t engaging, or a site that isn’t mobile-friendly, you can count on a loss of traffic.
How NUVEW Can Help
At NUVEW, we are constantly improving our SEO practices to ensure they’re aligned with current trends. If your business needs more meaningful website traffic and you want to learn more about how to increase organic leads, we can help. Connect with us at 219-323-3343 or contact us online today.